Remote Expert

Remote Expert

Remote Expert

Connect Users with Experts

  • Moderro Remote Expert allows customers to have an “almost in-person” meeting with your company’s experts.
  • Users could be in a store or branch office while the expert can be located anywhere in the world.
  • Provides expertise on-demand from kiosks or branch offices.
  • Your experts are fully utilized and contact more customers each day.
Remote Expert Kiosk

Remote Expert Kiosk

  • Self-service kiosks allow customers to check-in, get directions, learn, watch, browse, order, buy, and more.
  • When customers need assistance, the Remote Expert kiosk starts a voice or video call with an expert.
  • Integrates with an organization’s Cisco network and Unified Communications voice and video capabilities.
  • Many uses in banking, finance, retail, corporate lobbies, hospitality, transit, industry…
Remote Expert Branch

Remote Expert Branch

  • Deployed in branch offices, the Remote Expert Branch solution is a “Customer Pod” or office that allows customers to have an “almost in-person” meeting with your company experts and complete business transactions.
  • To facilitate complex transactions, the system integrates touchscreens, printers, card-readers, scanners , and other peripherals.
  • Fully compatible with Cisco Unified Communications voice and video capabilities, including Cisco TelePresence.
  • Example uses include: loan applications, legal transactions, portfolio planning, or other important client meetings.
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