Connect Users with Experts
- Moderro Remote Expert connects signage users with your experts via voice or video conferencing.
- Users could be in a store or branch office while the expert can be located anywhere in the world.
- Provides expertise on-demand from kiosks or branch offices.
- Your experts are fully utilized and contact more customers each day.
Remote Expert Kiosk
- Self-service kiosks allow customers to check-in, get directions, learn, watch, browse, order, buy, and more.
- When customers need assistance, the Remote Expert kiosk starts a voice or video call with an expert.
- Integrates with an organization’s Cisco network and Unified Communications voice and video capabilities.
- Many uses in banking, finance, retail, corporate lobbies, hospitality, transit, industry…
Remote Expert Branch
- Deployed in branch offices, the Remote Expert Branch solution is a “Customer Pod” or office offering full videoconferencing and other services.
- Videoconferencing can be the full Cisco TelePresence experience, allowing customers to have an “almost in-person” meeting with experts.
- Integrates other devices needed to complete a complex transaction such as touchscreens, printers, card-readers, and scanners.
- Leverages an organization’s Cisco network and Unified Communications voice and video capabilities.
- Example uses include: loan applications, legal transactions, portfolio planning, or other important client meetings.