Support

Support

Document Library

Visit the Document Library for datasheets, installation guides, admin guides, release notes, and other support documents.

Download Software

To download software for Moderro products, please send an email to info@moderro.com listing the software you need and we'll send you the software or download link.

Support for Cisco Customers

Cisco Customers

  • Cisco will provide level 2 and 3 support for the following products purchased before June 19, 2017 through the end of their Cisco service contract.
    • Interactive Experience Client
    • Interactive Experience Manager
    • Remote Expert Manager
    • Remote Expert Branch solutions
  • Cisco will escalate all level 1 support issues to Moderro Technologies.
  • After the Cisco service contract expires, customers can purchase a new service contract through Moderro to maintain continuous support.

Learn more about the Cisco - Moderro partnership.

Support for Moderro Customers

Moderro Customers

Moderro customers can purchase Level 1, 2, and 3 service contracts through Moderro or its resellers.

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