Moderro Remote Expert allows customers to have an “almost in-person” meeting with your company’s experts.
Users could be in a store or branch office while the expert can be located anywhere in the world.
Provides expertise on-demand from kiosks or branch offices.
Your experts are fully utilized and contact more customers each day.
Remote Expert Kiosk
Self-service kiosks allow customers to check-in, get directions, learn, watch, browse, order, buy, and more.
When customers need assistance, the Remote Expert kiosk starts a voice or video call with an expert.
Integrates with an organization’s Cisco network and Unified Communications voice and video capabilities.
Many uses in banking, finance, retail, corporate lobbies, hospitality, transit, industry…
Remote Expert Branch
Deployed in branch offices, the Remote Expert Branch solution is a “Customer Pod” or office that allows customers to have an “almost in-person” meeting with your company experts and complete business transactions.
To facilitate complex transactions, the system integrates touchscreens, printers, card-readers, scanners , and other peripherals.
Fully compatible with Cisco Unified Communications voice and video capabilities, including Cisco TelePresence.
Example uses include: loan applications, legal transactions, portfolio planning, or other important client meetings.